Returns & warranty
Straightforward confidence support before and after your order arrives.
Start your Redzne routine with more confidence.
We want the purchase to feel clear before and after checkout. Please inspect your order when it arrives and contact us quickly if anything looks damaged, incorrect, or incomplete.
Returns
Returns must be requested before sending an item back. Items sent without approval may not be accepted. Products should be unused, in original condition, and in original packaging unless the issue is a confirmed defect or delivery problem.
Warranty support
Warranty support is reviewed based on the product, order details, and the issue reported. Photos, videos, and proof of purchase may be requested to help resolve the issue faster.
How to start
Contact Redzne support with your order number, product name, and a clear description of the issue.